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Connect in 3 steps

one

Check compatibility

two

Choose SIM type

three

Set up your number

T-Mobile

Bring your phone when you switch to T‑Mobile

Step 1: Check compatibility:

Step 1: Your phone's fully compatible

Step 1: Your phone’s partially compatible

Step 1: Your phone’s not compatible

Step 1: Your phone's unknown

Dial *#06# to get your IMEI, or find it in settings.

See for  or 

Enter your device’s IMEI

Your device works with T-Mobile, but some features may be limited. 

Your device is not compatible with the T-Mobile network. Shop new devices to continue or Contact Customer Care at 1-800-TMOBILE.

We couldn’t confirm device compatibility  

Your device may not work fully on T-Mobile. For the best experience, consider shopping for a new device or Contact Customer Care at 1-800-TMOBILE.

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IMEI: imei

Shop new devices

Step 2: Choose how to activate:

Your device supports eSIM.

Step 2: You chose to activate eSIM.

Step 2: You chose to activate pSIM.

Step 2: You chose to activate T-Mobile SIM card.

Your device will work great on our network.

Choose SIM Type

Enter your T-Mobile SIM card’s ICCID:

The ICCID is 19 digits long.

Enter a valid ICCID.

Something went wrong , Please try again later

Activate your eSIM:

Enter your phone’s EID number.

Enter a valid 32-digit EID number.

Let’s go! Your device will work great on our network.

Something went wrong , Please try again later

Please enter a valid 32-digit EID number.

Step 3: Set up your number:

Step 3: You chose to get a new number.

Step 3: You chose to keep your number.

You are transferring from

Keep my number isn’t available right now.

 

You have multiple lines in your order, and can’t transfer your number until you’ve activated your new devices. Select “Get a new number” to continue.

 

Once your devices are activated, navigate to My Account > Support > Account changes to transfer your number or call 1-800-TMOBILE for additional help.

See the FAQs

We’ll provide a new number after your purchase is complete.

Want to keep your number?

Check to see if your current number is eligible for transfer.

This number is ineligible for transfer. Contact the original wireless carrier for more information.

Make sure your phone is unlocked. If you’re having trouble unlocking your phone, contact your current carrier.